What NRMC is doing to keep you safe

As global and domestic cases of 2019 Novel Coronavirus (COVID-19) rise, we have implemented additional measures at our hospital and clinic to protect the health of everyone we serve.

  • We are actively monitoring updates and guidance from the Centers for Disease Control (CDC), state and local health departments.
  • We have procedures in place should a patient present with symptoms.
  • We are also carefully monitoring supply chain issues to preserve adequate personal protection equipment (PPE) and other supplies for our staff and ill patients as demand increases.

Temporary Visitor Restrictions

In an effort to protect the health and wellness of our patients, visitors and staff, our Northern Rockies Medical Center Hospital and Clinic have implemented temporary visitor restrictions, which may vary depending on the needs for each specific patient.
We are limiting visitors to essential care givers only. And ask if you do not need to be at the facility that you do not come.

If you are visiting NRMC or a patient at NRMC, please call ahead if you have questions around the specific visitor restrictions.
Because seeing loved ones while patients are in our care is vital to their health and well-being, we wanted to share some alternate ways to communicate with your friends and family and stay in touch while they are in our care. These can include video, voice and text options. Check out this link for some ideas.

How to Protect Yourself

COVID-19 is spread through person-to-person contact and by coming into contact with infected surfaces. You can help protect yourself and limit the spread of disease with these tips:

  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, and always after using the bathroom, before eating and after blowing your nose, coughing, or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid large groups of people. Stay home.


Signs and symptoms of infection with the new coronavirus can be mild to severe and include:

  • Fever
  • Dry Cough
  • Shortness of breath
  • Muscle Aches
  • Fatigue

Symptoms may appear up to 14 days after exposure.

Those with underlying medical conditions, such as heart disease, diabetes or chronic lung disease should take extra precautions to avoid unnecessary exposure.

If you have a stuffy/runny nose or are sneezing, you likely DO NOT have coronavirus.

Learn more about symptoms from the CDC.

If you're experiencing COVID-19 symptoms

Call your doctor - - DO NOT JUST SHOW UP!

Call your doctor if:

  • You have symptoms AND
  • Have been in close contact with a person known to have COVID-19 OR
  • Have recently traveled from an area with widespread or ongoing community spread of COVID-19 as outlined by CDC

If your symptoms are severe, seek emergency care or call 911.
  • Call the Emergency Room in advance or tell the 911 dispatch operator that you think may have been exposed to COVID-19 and describe the symptoms you are experiencing.

Your doctor must provide an order for testing in advance of your arrival.
  • In Montana: The Montana Department of Health and Human Services has testing criteria that is being managed at the county level.

Virtual Options for Care

Consider using NRMC's virtual options if you are a have Medicare or Medicaid coverage.

Online Visits
Connect with a NRMC Health provider online who can help assess your symptoms based on the most recent updates from the CDC.

For any existing appointments and when clinically appropriate, you can request to convert your in-person visit to a video visit.

Call the Northern Rockies Medical Clinic at 406-873-5507 to learn if this can apply to you our one of your loved ones.

You will need to have access to a computer or some other device which allows video conferencing. At this time governmental agencies are having slightly more relaxed regulations on how we can provide these services.

Do note, your provider may require you to come into the facility if they feel your visit does not meet the qualifications for online visits.